Welcome to Buildgrid ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of the information you provide to us. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or access associated services and software.
Registry keeper and contact
Buildgrid Oy maintains the registry.
Contact: hello@buildgrid.ai
Information we collect
Personal data
- Name
- Email address
- Phone number
Usage data
- IP address
- Browser type and version
- Pages visited
- Visit timing and duration
- Diagnostic data
Tracking and cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. A consent banner provides detailed cookie information, allowing you to allow or deny usage.
How we use your information
- Provide and maintain our services
- Notify you of changes to our services
- Enable interactive features
- Provide customer support
- Process transactions
- Improve our services through analysis
- Monitor usage patterns
- Detect, prevent, and address technical issues
Data retention
- Mailing list subscribers: retained while subscribed
- Contact requests: kept in CRM for 2 years with ongoing activity
- Comments: retained indefinitely for moderation purposes
Data transfer
Personal data transfers outside the EU occur only when necessary for service provision and in compliance with applicable data protection laws.
Your data protection rights
You have the right to:
- Access your personal data
- Request corrections to your personal data
- Request deletion of your personal data
- Restrict processing of your personal data
- Object to processing of your personal data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@buildgrid.ai.
Security
We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Changes to this policy
We may update this privacy policy from time to time. Updates will be posted on this page with the modification date noted. We encourage you to review this page periodically.
Contact information
Buildgrid Oy
Eteläesplanadi 2
00130 Helsinki, Finland
Email: hello@buildgrid.ai
Business ID: FI34419141
Data protection authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority:
Office of the Data Protection Ombudsman
Ratapihantie 9, 00520 Helsinki, Finland
Email: tietosuoja@om.fi
Phone: +358 29 566 6700
Website: tietosuoja.fi