Four places teams start
Every engagement begins with one process, not a platform rollout. These are the four that come up most. Two of them have a product of their own; two run directly on the Buildgrid platform.
Order intake & customer desk
Wholesale and industrial teams take orders by email and phone, then retype them into the ERP. OperationsLens turns those messages into order drafts, answers status questions with the real order behind them, and checks that delivered work gets billed.
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Knowledge & compliance
Regulations, standards, internal policies and contracts, searchable in plain language. Every answer points back to the document it came from, so the team can verify it and an auditor can trace it.
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ERP & system integration
Getting data in and out of Netvisor, Procountor, Lemonsoft, Oscar, SAP Business One, NetSuite and the rest. Fyrn generates the integration from a plain-language description, runs it deterministically and heals it when an API changes.
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Customer support & HR
Assistants in Teams, Slack and web chat, grounded in your own content. Support answers from product documentation; HR answers from policies and onboarding material.
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More use cases
Individual pages on the knowledge side of the stack.
Have a different process in mind?
Tell us how the work happens today and we'll show you which part of the stack fits.