AI-Powered Technical Sales
Give your sales and customer service teams instant access to product specifications, technical details, and smart recommendations — so they can respond to enquiries faster and with confidence.
The challenge
Technical sales teams deal with thousands of products, each with detailed specifications, compatibility requirements, and application guidelines. When a customer asks which product is suitable for a corrosive environment, a high-temperature application, or a specific industry standard — finding the right answer means searching through catalogues, datasheets, and internal documentation.
This slows down response times, increases the risk of recommending the wrong product, and puts pressure on experienced staff who become the bottleneck for product knowledge. Customer service teams face the same challenge when handling technical enquiries without deep product expertise.
How Buildgrid works for technical sales
Buildgrid uses retrieval-augmented generation (RAG) to search your entire product knowledge base semantically. Instead of keyword matching, it understands the intent behind a question and retrieves the most relevant product information, specifications, and recommendations.
Index your product knowledge
Upload product catalogues, technical datasheets, application guides, compatibility matrices, and internal sales documentation. Buildgrid converts everything into a searchable knowledge base.
Ask product questions naturally
Ask in plain language — "Which sealant is rated for continuous exposure to 200°C?" or "Recommend a fastener for marine environments with stainless steel compatibility" — and get precise answers with source references.
Get smart recommendations
Buildgrid cross-references specifications, application guidelines, and compatibility data across your entire catalogue to recommend the most suitable products for each situation.
Key Benefits
Faster Customer Responses
Find the right product and technical details in seconds. Sales reps and customer service agents can answer enquiries on the spot instead of escalating or researching for hours.
Accurate Recommendations
AI searches across all product data — specifications, application notes, and compatibility tables — to recommend the right product for demanding environments with full traceability.
Scale Product Expertise
Stop relying on a few senior experts for every technical question. Buildgrid makes your entire product knowledge accessible to every team member, from new hires to seasoned reps.
Empower your sales team with AI product knowledge
Upload your product catalogues and datasheets — start getting AI-powered answers and recommendations in minutes.