02 · PLATFORM
Agentic management platform with your company knowledge connected.
Connect documents, databases and systems into one knowledge layer. Configure agents on top of it that answer questions, execute tasks and run machine-to-machine processes. Full audit trail, EU hosting, your choice of model.
Buildgrid is the layer between what your company knows and what it needs done. You connect your sources once, and the platform turns them into a knowledge layer that agents can read. On top of that layer you configure agents without writing code: pick a model, attach tools, set who may use them and what they are allowed to reach. Answers cite the source they came from, every action is logged, and your data stays in the EU.
One platform, end to end
Your sources flow in, the agents reason and act over them, and the result is delivered wherever your teams and systems work.
The knowledge layer
Documents, databases, websites and file systems are converted into embeddings and stored in a vector database for semantic search. Answers are grounded in your sources and carry citations. No fine-tuning required.
Agents, tools and live data
Configure agents without code: choose a model, attach tools, ground them in your knowledge. Through the Fyrn integration, agents read from and write to the systems that run the business. Reads happen automatically; writes happen on approval.
Governance and access
Set roles and permissions for who can use which agents and reach which data. Every action is logged in a full audit trail. Data is hosted in the EU under GDPR.
Roles & permissions
Per agent, per data set
Audit trail
Every action logged
EU data residency
Data stays in region
GDPR
Compliant by design
Clients and API
Deploy the same platform to web chat, Slack, Microsoft Teams and WhatsApp, with separate workspaces per team, brand or customer. Or build on the API for machine-to-machine processes.
Web Chat
Public or private URL
Slack
Workspace app
Teams
Microsoft integration
Mobile messaging
API
Machine-to-machine
What teams use it for
The questions and actions that need more than a search box.
Order & delivery status
“Where is order 41882 and can we still hit the Friday slot?” — answered live from the systems that run fulfilment, not last night’s export.
Stock & inventory
“How many pallets of SKU 4471 are in bay 3?” — agents read live stock levels and can trigger replenishment per supplier, per SKU.
Ticket triage & action
Agents read the support queue, draft replies grounded in your docs, and — with permission — raise or update tickets in your helpdesk.
Quotes & orders from email
Turn an inbound RFQ into a draft quote from contract pricing, or a draft order — the agent does the lookup and the write, a human approves.
Internal knowledge base
Give employees instant, cited answers from HR policies, onboarding guides, technical manuals, and procedures — in 80+ languages.
Machine-to-machine processes
Wire AI into your own apps and back-office workflows through the API — operative processes that run without a human in the loop.
Put the platform to work on one process first.
Sign up and connect a source, or book a walkthrough and we'll go through your case.